Acceptable Use Policy

Last updated: October 9, 2026

This Acceptable Use Policy ("AUP") describes prohibited and restricted uses of SAILLENT's Services. It supplements and is incorporated by reference into the Terms of Service. Capitalized terms not defined in this AUP have the meanings given in the Terms of Service.

1. Authorized Use

You may use the Services to:

• Secure AI agents, tools, APIs, and systems that you own or are authorized to protect
• Define, test, and enforce security policies governing agent behavior
• Monitor and audit agent actions and enforcement decisions
• Conduct authorized security testing of your own systems (see Section 5 below)

2. Unauthorized Access

You will not use the Services to:

• Access systems, accounts, or data that you do not own or are not authorized to access
• Circumvent authentication, authorization, or access control mechanisms
• Probe, scan, or test the vulnerability of any system or network without explicit authorization
• Intercept or monitor network traffic without proper authorization

3. Abuse and Disruption

You will not use the Services to:

• Disrupt, interfere with, or impair the Services or other users' access to the Services
• Launch denial-of-service attacks or any activity that overloads system resources
• Distribute malware, viruses, or other harmful code
• Engage in any activity that could damage the reputation of SAILLENT or its customers
• Use the Services to send spam, phishing attempts, or other unsolicited communications

4. Credential and License Abuse

You will not:

• Share your account credentials or license keys with unauthorized users
• Transfer, sublicense, or resell your subscription or license without SAILLENT's written consent
• Circumvent or attempt to circumvent license restrictions, usage limits, or technical controls
• Use the Services beyond the scope of your subscription plan or license
• Falsify or misrepresent your identity, organization, or intended use of the Services

5. Security Testing and Research

You may conduct security testing and research using the Services, provided that:

• Authorization: You have explicit written authorization to test the target systems
• Scope: Testing is limited to systems you own or are authorized to test
• Good faith: Testing is conducted for legitimate security purposes, not to cause harm or disrupt services
• Data protection: You do not access, collect, or retain personal data or sensitive information beyond what is necessary for the testing
• No disruption: Testing does not cause material disruption to the Services or other users
• Responsible disclosure: If you discover a vulnerability in the Services, you report it to [email protected] before public disclosure

Unauthorized security testing, testing of third-party systems without permission, or testing that causes service disruption is prohibited and may result in account termination and legal action.

6. Illegal or Harmful Activity

You will not use the Services to:

• Violate any applicable local, state, national, or international law or regulation
• Infringe intellectual property rights, privacy rights, or other rights of third parties
• Engage in fraudulent, deceptive, or misleading practices
• Harass, abuse, threaten, or intimidate others
• Promote discrimination, hate speech, or violence
• Develop or deploy autonomous agents for malicious purposes

7. Enforcement

SAILLENT reserves the right to investigate any suspected violation of this AUP and to take appropriate action, including:

• Issuing warnings and requiring corrective action
• Suspending or terminating your account and subscription
• Revoking your license to use the Services
• Reporting violations to law enforcement or regulatory authorities
• Taking legal action to protect SAILLENT, its customers, and third parties

SAILLENT may suspend your account immediately if we believe your use of the Services poses an imminent threat to security, stability, or the rights of others.

8. Reporting Violations

If you become aware of any violation of this AUP, please report it immediately to:

Abuse reports: [email protected]
Security vulnerabilities: [email protected]

We take all reports seriously and will investigate promptly. Reports can be made anonymously if you prefer.

9. Changes to This Policy

SAILLENT may update this Acceptable Use Policy from time to time. We will post changes on this page and update the "Last updated" date. Material changes will be communicated through the Services or by email.

Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Acceptable Use Policy, please contact us at:

General inquiries: [email protected]
Abuse reports: [email protected]
Security reports: [email protected]